Vendors Page
Behavior:
You must not use Shirt Hangers for any illegal or unauthorized purpose and
you agree to comply with all ‘local’ laws regarding online conduct and
acceptable content such as libel law and must comply with all local
jurisdiction.
You must not breach any laws, sell any counterfeit items, or otherwise
infringe the copyright, trade mark or other rights of third parties.
You must not threaten, intimidate, harass, or otherwise abuse any other Shirt
Hanger user.
You are responsible for maintaining that the content you submit is your own
and is not owned by others.
You are solely responsible for your behavior and conduct on Shirt Hanger
including the use of all content and data including images [graphics and photos],
audio and video clips, links, and text that you post to the Shirt Hanger
website.
You must not modify or adapt or ‘hack’ the Shirt Hanger or seek to create
another website or communication to users that implies it is associated to
Shirt Hanger
You must not produce unwanted communications [spam] to other users of
Shirt Hanger
You are responsible for keeping your password secure.
You must not transmit or seek to transmit any viruses or any code that seeks
to alter the behavior of the Shirt Hanger site or that is in any way
destructive.
Liability
Under no circumstances will Shirt Hanger be liable for any of the following
losses or damage (whether such losses were foreseen, foreseeable, known
or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c)
loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to
reputation; (f) losses suffered by third parties; or (g) any indirect,
consequential, special, or exemplary damages arising from the use of Shirt
Hanger regardless of the form of action.
Content and Copyright
You [“the vendor”] in using Shirt Hanger allow Shirt Hanger the right to re-
use, edit, modify, re-purpose and re-publish the content. “You” retain rights over the copyright of all such content yet provide a license for Shirt Hanger to
use this content both on and offline.
You must not post, list, or upload false, inaccurate, misleading, or defamatory
content (including personal information).
You must not copy, modify, or distribute Shirt Hanger’s copyrighted works or
trademarks, or other content from the Site, without our express consent.
Shirt Hanger may change or remove content (“Content” includes, for
example, items, item descriptions, and other information on the site) and
accounts containing content that Shirt Hanger determines to be unlawful,
offensive, threatening, libelous, defamatory, obscene, or otherwise
objectionable or violates any party’s intellectual property, the Terms of Use,
the Privacy Policy or other policy documents and community guidelines.
By submitting your content you grant Shirt Hanger a perpetual, royalty-free,
non-exclusive, right and license to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, and make available to the
public, and exercise all copyright and publicity rights with respect to your
contribution worldwide and/or to incorporate your contribution in other works
in any media now known or later developed for the full term of any rights
that may exist in your contribution, and in accordance with the privacy
restrictions set out in Shirt Hanger Privacy Policy. This will enable us to
reproduce your work for the purposes of marketing the service and your
work [for example: ‘adverts’; blog posts; printed and web-related marketing
material; books etc.].
Your content must be your own original work which you have the right to
make available and is not defamatory, does not infringe any law and
indemnify Shirt Hanger against all legal fees, damages, and other expenses
that may be incurred by Shirt Hanger as a result of your breach of the above
warranty.
Data and Privacy
You must not collect information about users, including email addresses,
without their express consent.
You must not hold multiple accounts in order to sell the same goods as this
constitutes ‘spam’ and unfair manipulation of the Shirt Hanger service.
You must not solicit for new business on Shirt Hanger or use it to send
unsolicited communications except to ask or inform others about Shirt
Hanger Online business (items, postage, etc.). Any such action will result in
your account being deleted and possible action taken with your company
or ISP (internet service provider).
Changes to the Service
Shirt Hanger retains the right to terminate or change the service for any
the reason at any time without notice.
Shirt Hanger retains the right to modify the Terms of Use at any time. Shirt
Hanger will inform registered users by email of any changes to the Terms of
Use.
Shirt Hanger retains the right to refuse service to anyone at any time and to
terminate accounts if in breach of the Terms of Use.
Marketing and LinkingYou shall not link out from Shirt Hanger to your own shop or another selling platform. Shirt Hanger is to be primarily used as a platform for selling and
not as a lead generator/marketing platform for your own site or other
services and platforms.
Fees
We charge a 5% sales commission on the selling price of all items, Commission
is not charged on postage.
Vendor fees for orders placed through Stripe are taken at the Point of Sale by
Stripe. There may be a delay of up to 3 days before payments are
transferred.
Sales Policy
General
The sales contract is between each individual “seller” and the “buyer”. Shirt
Hanger provides a service to facilitate that contract but is not responsible for
it or its fulfillment.
Selling
All sellers agree to abide by the Consumer Contracts Regulations:
http://www.legislation.gov.uk/uksi/2013/3134/contents/made
This legislation protects the consumer when buying over the internet or by
mail order and applies to all member states of the EU.
Shirt Hanger aims to make it easy for sellers to comply with this legislation
and consumer law, however, all compliance is the responsibility of the seller.
Sellers must post items purchased within three (3) working days.
All items must be received by the buyer in under 30 days unless you have
agreed to a longer term in writing (e.g. email) with the buyer.
Returns Policy
In using Shirt Hanger, sellers agree that the buyer has a right to terminate
the contract and return the item even if the item is not faulty in any way
(this is the consumer’s right in UK law). They have the right to do this up to
14 days after receipt of the items and a full refund including the cost of the
outgoing postage must be made within 14 days of the seller receiving the
returned item(s), or within 14 days of the buyer providing evidence that the
item(s) have been returned (e.g. proof of postage), whichever is sooner.
Unless the seller has stated otherwise, the buyer is responsible for paying for
the cost of return postage.
Canceling a transaction.
The buyer must inform the seller if they wish to cancel the order and they
must do this in writing (email is sufficient). Sellers must provide a full refund
of the cost of the item and any postage costs within 14 calendar days of
receiving the returned item(s), or within 14 days of the buyer providing
evidence that the item(s) have been returned (e.g. proof of postage),
whichever is sooner. If the goods have not yet been sent, refunds must be
provided within 14 days of receipt of the notification of cancellation. If you break the above terms then your account will be suspended and
possibly terminated. Shirt Hanger seeks to promote legal activity and well-
behaved conduct on its site however, you understand and agree in using the
the site that Shirt Hanger is a ‘place’ and is not responsible for the content
posted on the site and that you may be exposed to content and behavior
that contravenes the above Terms and as such you use Shirt Hanger at your
own risk.
Legal Information: what sellers need to comply with
Shirt Hanger is a platform for people/businesses to sell to buyers. The legal
contract for the purposes of any transaction between a buyer and a seller
rests with the buyer and the seller and not Shirt Hanger.
This article sets out the key things you need to know and do as a seller to
comply with UK law.
Compliance with the Consumer Contracts (previously Distance Selling)
Regulations
Some of the key requirements for sellers are set out in the Consumer
Contracts Regulations (previously the Distance Selling Regulations). This
legislation sets out the legal requirements for distance selling and selling
online. As a Seller on the Shirt Hanger Site, you are legally bound by these
regulations which form part of the legal rights of the consumer.
As a seller on the Shirt Hanger site, you agree to comply with relevant UK law by:
• Providing delivery details. The standard postage terms for
Shirt Hanger are 3 days. If your item is not able to be
posted in 3 days then you must state when it will be
posted – this should be in the item description. All
items must be received by the buyer in under 30 days
unless you have agreed to a longer-term in writing (e.g.
email) with the buyer.
• Cancellation of the transactions. The buyer must inform
you if they wish to cancel the order and they must do this
in writing (email is sufficient). Please contact the buyer to
organise the return of the goods. Upon receipt of the
returned goods, or evidence from the buyer that they have
sent the goods back (whichever is soonest), you must
provide a full refund of the cost of the item and any
postage costs within 14 days.
• Returns policy for goods that are not faulty. In using Shirt
Hanger you agree that the buyer has a right to terminate
the contract and return the item even if the item is not
faulty in any way (this is the consumer’s right in UK law).
They have the right to do this up to fourteen days after
receipt of the items and a refund must be made within 14
days of you receiving the returned goods or proof of the
buyer has sent the goods back (whichever is soonest). The
buyer pays for the cost of return postage. Custom orders
are exempt from cancellation unless faulty.• If the item is lost in transit then, unless you can prove
otherwise, you assume the contract is terminated and you
must provide a refund or re-deliver the same item.
Further information:
• The Consumer Contracts Regulations (Gov.uk)
• Guide to Online and Distance Selling for
Businesses (Gov.uk)
• Consumer Contracts Regulations (Which?)
• Citizens Advice Bureau on Consumer Rights Act 2015
Further help
The best source of advice is your local Trading Standards Service which can
be contacted through the Trading Standards website.
We’ve tried to abide by the policies set out by the Campaign for Plain English.
If you have any questions relating to our Terms of Use or suggestions on how
to improve them please contact us.